http://shiftmode.com/2006/04/how-we-respond.html zeros and ones Thu, 08 Jan 2009 00:36:01 +0000 http://wordpress.org/?v=2.3.2 http://shiftmode.com/2006/04/how-we-respond.html#comment-14 shiftMode » Blog Archive » Ask a Question, Hug a Mistake Tue, 02 May 2006 15:27:40 +0000 http://shiftmode.com/2006/04/how-we-respond.html#comment-14 [...] If leaders punish, frown, whince, or discipline people for making incorrect decisions then you’ll quickly have a group of people taking no meaningful action. Their actions will be the absolute safest, most innocuous path they can think of as they continue in ‘just don’t screw up’ mode. The team will stagnate and innovation won’t exist. Leaders must view mistakes as exciting learning opportunities and drag them out into the daylight. [...] […] If leaders punish, frown, whince, or discipline people for making incorrect decisions then you’ll quickly have a group of people taking no meaningful action. Their actions will be the absolute safest, most innocuous path they can think of as they continue in ‘just don’t screw up’ mode. The team will stagnate and innovation won’t exist. Leaders must view mistakes as exciting learning opportunities and drag them out into the daylight. […]

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